Frequently Asked Questions
Here you can find a selection of the questions most frequently asked by our customers. If your specific question is not included, please do not hesitate to contact us.
What are your charges?
We constantly review our charging structure to ensure that it remains as competitive as possible and always represents excellent value for money. Please visit the rates page for all the services. Please contact us for any service that is not listed and we will reply within 24 hours with the answer.
What happens if the technician is unable to repair my computer?
In the case our technicians are unable to fix your computer, based on our policy there will be nothing to pay at all. Please see policies to view the details of our no fee policy.
Are your technicians fully qualified?
Our Microsoft Certified Professional technicians are fully qualified and highly experienced. They have spent many years working in the computer industry.
